Keith Shah PhD, MBA, FACHE is a seasoned senior leader with over two decades of experience in healthcare across for-profit and non-profit sectors. As the current COO of Caremark Health Plans at CVS, Keith specializes in large-scale transformation and growth. He is lauded for his ability to optimize operating platforms and drive multi-million-dollar productivity gains. In previous roles at Optum, and Blue Cross and Blue Shield, Keith created high-performing teams that achieved competitive differentiation and delivered quantifiable business change and growth.
His expertise spans P&L growth, operations, and technology, with a passion for leveraging data-driven strategies to enhance healthcare transparency and operational efficiency. Simply put, Keith is a master of process. We discuss his approach to team leadership, and the ways in which tech, policy, and the modern healthcare system intersect. His insights are as compelling and fascinating as his story.
Are you ready to connect?
Hello Connectors! In today's episode I have the pleasure of speaking with Dr. Robert Pearl about generative AI, healthcare leadership, and the huge tech...
Warning: In this episode we will be discussing suicide, in particular, physician suicide. If you are sensitive to this topic, please skip this episode....
Rhonda is another storied healthcare leader with much to teach us. We follow her career from delivering babies on the south side of Chicago...