Today I have the pleasure of sitting down with Philip Randall, the strategic planner for Aetna. Phil works in clinical operations, facilitating community operations and partnerships which improve member health outcomes and lower healthcare expenses. He accomplishes this by creating community-based interventions and initiatives.
Phil and I cover a lot of ground in today’s discussion. I get to learn about his background in TV & film, and hear some harrowing tales of healthcare providers he’s had to save from the brink of disaster. His recent work with the Banner/Aetna Kitchen is an exciting example of how nontraditional community solutions can be more effective than standard medical interventions, and his philosophy on the future of healthcare is fascinating. It was a joy to chat to Phil about the good, bad, and ugly of healthcare.
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